Refunds and returns

Prints and totes

Prints and totes are made to order, one at a time, after you buy them. That's why they can't be returned or exchanged.

If yours arrives damaged or misprinted, email a photo to hello@paochavdu.com within 30 days of delivery, with your order number. We'll replace it or refund you. You don't need to send anything back.

Original paintings and jewelry

For returns on an original painting or a piece of jewelry, write to hello@paochavdu.com before you buy and we'll tell you the terms for that piece.

Refunds

Approved refunds go back to your original payment method. Your bank may take a few days to show them.

Questions

Write to hello@paochavdu.com.

Last updated: November 6, 2026